|
Terms,
Warranties and Info
|
We
reserve the right to make changes to all terms and conditions
without notice.
Payments
In order to place
and process your order, payments must be made in full.
Catalog prices are listed in net pricing.
All orders are charged in the currency in which the order is being
shipped (United States/Canada).
Recommended Payment Methods are Credit Card, Money Order, Certified
Check, Bank Draft, Wire Transfer and Financing
is available.
Visa and Mastercard are both accepted, credit card transactions
are subject to an administrative charge.
Cancellations
A 30% restocking
fee will apply for all canceled orders. No Exceptions.
If ordered by credit card, the Administrative Charge from the
original invoice will not be credited back to purchaser, nor will
any administrative charges on the return be credited. All freight
and courier charges are non refundable, unless otherwise authorized
by our office.
If ordered by credit
card, the Administrative Charge from the original invoice will
not be credited back to purchaser, nor will any administrative
charges on the return be credited. All freight and courier charges
are non refundable, unless otherwise authorized by our office.
Returns
All
returns are handled on a case by case basis and are subject to
the discretion of our office. We reserve the right to deny any
return requests if necessary. Authorized returns will be charged
a 30% restocking fee; all shipping charges, customs, duties, admin
fees, are the responsibility of the customer. Original shipping,
handling, and admin fees will not be refunded. All Damaged items
will be part replacement, not full product replacement. Credit
will not be issued until all returned items are received, inspected
and tested to our satisfaction.
Claims
& Damages
We are not responsible
for damage or shortages incurred after the shipment has been delivered
and signed for. All Damages and shortages must be noted on the
waybill and we must be notified of all claims within 24 hrs. All
Damaged items will be part replacement, not full product replacement.
General
Warranty
Meridian Spas will provide
all warranties and services that is provided by the original manufacturer,
however Meridian Spas is not liable for discrepancies or the legalities
of the original manufacturers warranties, guarantees, and policies.
Meridian Spas is not responsible and has no control in which the
manner of the warranties and policies are implemented. On your
behalf, we will present all necessary information to the manufacturer;
however, please understand that we cannot issue any warranty credit
or reimbursement without confirmation or consent of the manufacturer,
to their discretion. All warranty and service related matters
are forwarded to the the manufacturers customer service department.
All Warranty items will be part replacement, not full product
replacement.
Pedicure Chair
Warranty
The Manufacturer warrants
to the original purchaser that the new pedicure spa will be free
from defect during the Standard Warranty Period (listed below).
The shipping date and the uniquely-coded Serial Number on the
back of each spa chair will justify the start of the warranty
period for the product. The warranty is null and void if the pedicure
spa is taken from its initial place of installation, or it is
not installed in accordance with federal, state or local codes
and ordinances. Also, this warranty does no apply if the pedicure
spa has been subject to misapplication, improper installation
or maintenance, negligence, improper cleaning or other circumstances
beyond the manufacturers control.
Warranty
1.Limited Three(3) Years warranty
on Spa Shell.
2.Limited One(1) Year warranty on the Whirlpool Pump.
3.Limited One(1) Year warranty on the Clean Jet.
4.Limited One(1) Year warranty on the Glass Bowl.
5.Limited One(1) Year Parts-Only warranty which covers the Hydraulic
System, Discharge Pump, Massage System and all Electrical Components.
6.Manufacturer will pay shipping charges on all replacement parts
during the first 90 days of the stated Warranty Period. After
90 days the consumer is responsible for all labor and shipping
costs incurred.
Exclusions
1. Damage to pump parts and/or
motor parts due to obstruction in plumbing lines etc.
2. Staining, fading or discoloration of plastic surfaces due to
exposure and/or the use of harmful cleaning agents or Chemicals.
3. Staining, fading or discoloration caused by improper or poor
water additives not related to the maintenance of Proper water
are not covered by this warranty.
4. Staining, fading or discoloration of the seat, armrests or
footrests.
5. Freight damage, misuse, neglect, accident, natural disaster
and abuse.
6. Unauthorized repairs.
Service
1. The Dealer shall forward
all warranty-related matters to our Customer Service Department.
2. Serial Numbers and Original Invoice must accompany all warranty
claims.
3. Customers are responsible for shipping defective parts back
to the Manufacturer. These parts must be packaged correctly in
order to protect against any further damage.
4. All parts are to be shipped by UPS Ground Service average 2-5
days.
5. All defective parts must be shipped back to the manufacturer
within 30 days of receiving the new replacement parts or warranty
will be void.
6. Any warranty claim that cannot be determined over the phone,
the customer must send photos and original invoice directly to
the manufacturer before any repairs can be performed.
7. Service Any service performed on the product without manufacturer
authorization will also void the Warranty.
8. Each service call from the customer will be assigned a Claim
Number. The Claim Number will stay open until the problem is resolved.
No dealer or other
person has any authority to bind the manufacturer to changes or
additions to this warranty or its products. Accordingly, the manufacturer
is not responsible for such warranties or representations.
Care
& Maintenance
Carefully read and
follow all instructions in this manual
Cleaning The Acrylic Surface DO NOT use abrasive pads or
cleaners that will scratch the surface or metal accessories. Use
ONLY mild detergent and lukewarm water. Dry surface by blotting
with a soft cloth.
Recommended Cleaners: Spic & Span, Fantastic, Mr. Clean,
Cascade, 409.
Cleaning The Whirlpool System: To prevent harmful bacteria
from growing in the foot spa please follow these cleaning instructions
Daily Cleaning Instructions:
1. Fill Foot spa with warm water to required level
2. Add 2 teaspoons of low foaming dishwasher detergent or "Whirlpool
Flush" (Can be purchased at local hardware store), to the
water
3. Run whirlpool for 5-10 min, then drain
4.Fill foot spa with cold water to required level and run whirlpool
for 5-10 min.
5. Drain, then wipe dry with a soft cloth,
Weekly Cleaning Instructions:
1. Fill foot spa with warm water to required level
2. Add 1/3 cup of household bleach to the water and run whirlpool
for 15 minutes, then drain.
3. Fill foot spa with cold water to required level and run whirlpool
for 5-10 minutes
4. Drain, then wipe dry with a soft cloth.
Important
Precautions
Do not use heavy
force on controller parts and accessories
Water temperature should be checked Before use. Maximum
temperature of water should never exceed 100°. Water level
Must be 1" above the jets. Never run pump dry. This
will cause severe damage to the pump and void the warranty.
IT IS VERY IMPORTANT THE JETS BE DIRECTED AWAY FROM THE SUCTION
FITTING. This prevents the pump from taking too much air.
"Surging"
All electrical components must stay away from the whirlpool.
DO NOT plug anything else into the outlets.
Do not use in areas with high humidity
Encourage each and every customer to use care and caution when
using the foot spa.
WARNING DO NOT USE IF you are diabetic, have poor circulation,
or if any area of your feet / legs are inflamed or have open sores.
Consult a physician before using if you have any kind of fungal
infection, swelling, fracture or persistent pain.
